An increasingly diverse and multilingual workforce provides an organization a myriad of benefits. It also affects their hiring practices and day-to-day operations—presenting new, but manageable, challenges. LUNA provides counsel and cultural training to solve business challenges efficiently and cost-effectively by improving communication in your multicultural workforce. We offer a variety of trainings for both leadership and associate employees that can be tailored to your organization’s specific population needs and inclusion-related challenges. As a complement to our cultural training, we always promote the development and use of a proper language access plan to ensure you’re prepared for any language need that may arise.
While always fully customizable, our cultural training offerings typically fall within four primary categories: Diversity and Inclusion, Cultural Competency, Hidden Bias, and Language Access.
- Diversity—Identifying, understanding, and becoming sensitive to differences in race, gender, ethnicity, age, sexual orientation, abilities, religion, communication styles, tone of voice, physical mannerisms, and attitudes. Avoiding “Us” vs. “Them” mentality with a diverse cross-section of talent in a team
- Inclusion—Learning to foster respect for and appreciation of these differences. Ways to celebrate staff differences, like sharing holidays and customs
- Hidden Bias—Becoming aware of unconscious bias, which is often a challenge in a homogeneous group
Planning and execution of specific training programs quoted upon request.