Educational Video Remote Interpreting (VRI)

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LUNA Language Services offers video remote interpreting to help educational institutions communicate with Deaf or Hard of Hearing individuals and groups. An off-site American Sign Language (ASL) interpreter teleconferences with a representative from the educational setting via a webcam, videophone, or other device. LUNA maintains the same high standards for our video remote interpreters as for our on-site interpreters. National certification is a requirement for all American Sign Language interpreters, and opportunities to acquire advanced skills in educational interpreting training is offered to our core interpreting team.

VRI can be a convenient and cost-effective choice in appropriate educational settings. Whenever possible, the setting should be assessed in advance to determine whether a telephone interpreter is an appropriate replacement for an on-site interpreter. A LUNA coordinator or our Director of ASL Services, Rebecca Buchan, can help talk through the decision, but the following information can serve as guidance.

  • Number and Roles of Participants
  • Visual and Acoustic Barriers
  • Physical Placement of Participants
  • Length of Time Interpreter is Needed
  • Role and Function of Interpreter
  • Sensitivity of Information
  • Whether Issue Involves a Minor be Present
  • Mobility of Video/Audio Devices

In our experience, on-site interpreting in preferable in many situations, especially when sensitive information is being discussed, there are multiple participants, the nature of the information involves critical care, or there is a secondary barrier to communication, such as a disability or if a minor must be involved in the discussion. Moreover, in accordance with the recommendations of the Registry of Interpreters for the Deaf, LUNA will advocate for on-site interpreters for medical situations in which a physical presence is required.

VRI is Ideal in the Following Educational Settings

  • Meeting with Two Individuals
  • Short Conversations
  • Telephone Conferences
  • Interviews
  • Reminders
  • Surveys

LUNA is ready to assist you 24 hours a day, 7 days a week!