LUNA Language Services offers video remote interpreting to help corporations communicate with Deaf or Hard of Hearing individuals. An off-site American Sign Language (ASL) interpreter teleconferences into the business setting via a webcam, videophone, or other device. We maintain the same high standards for our video remote interpreters as for our on-site interpreters. National certification is a requirement for all American Sign Language interpreters, and specific business interpreting training or experience can be requested to our coordinating staff.
VRI can be a convenient and cost-effective choice in appropriate business settings. Whenever possible, the appointment should be assessed in advance to determine whether a telephone interpreter is an appropriate replacement for an on-site interpreter. A LUNA coordinator or our Director of ASL Services, Rebecca Buchan, can help talk through the decision, but the following information can serve as guidance.
Considerations to Determine When Scheduling VRI
- Number and roles of participants
- Visual and acoustic barriers
- Physical placement of participants
- Length of time interpreter is needed
- Role and function of interpreter
- Privileged information
- Mobility of video/audio devices
VRI is Ideal in the Following Business Settings
- Conversations between two people
- Quick transactions
- Appointment reminders
- Clarification questions
- Delivery confirmations