LUNA Language Services offers telephone interpreting as a convenient and cost-effective way for corporations and businesses to communicate in over 90 spoken foreign languages with people of limited English proficiency. Experienced in business settings and trained in business terminology, our telephone interpreters also help you bridge cultural gaps for more effective and efficient interactions. When requested, certified interpreters are available in languages for which certification exists.
Our phone interpreters are experienced in using the phone to achieve the best possible communication. Whenever possible, the appointment should be assessed in advance to determine whether a telephone interpreter is an appropriate replacement for an on-site interpreter. A LUNA coordinator can help talk through the decision, but the following information can serve as guidance.
Considerations to Determine When Scheduling Phone Interpreting
- Number and roles of participants
- Acoustic barriers
- Physical placement of participants
- Length of time interpreter is needed
- Role and function of interpreter
- Privileged information
Phone Interpreting is Ideal in the Following Business Settings
- Conversations between two people
- Quick transactions
- Appointment reminders
- Clarification questions
- Delivery confirmations