LUNA is not your typical 9-5 business as demonstrated by the scope of our services and the team that makes the services happen. Our phones are answered 24/7, 365 days a year. Language coordinators take calls from clients for prescheduled, same day and immediate needs. These coordinators are at the center of our operations and make sure every call is answered and is assigned and matched to the best trained language provider for an assignment. They remain calm and positive each time the phone is answered.
LUNA is proud to work with the most qualified interpreters in our area. These amazing people are the face of our company with their on-time punctuality, cultural sensitivity, and accurate interpreting skills. Many have left countries and their families as immigrants or refugees, or grown up in homes with parents or family members who are Deaf or Hard of Hearing and have found meaningful work serving these communities.
LUNA has an open door policy for its clients, its interpreters or a staff member who wants talk to the company management or owners. The culture of LUNA Language Services is like none other. Each member of our team is focused and professional, yet love our work and believe in it. It is conventional wisdom that a team should be able to act with the same unity of purpose, and that is what happens daily, 24/7, at LUNA.